Cancellation can be made up to 24hrs prior to your appointment with no penalty.
Appointments cancelled or rescheduled with less than 24hrs notice will be charged 30% of the service price or $100 for any medical aesthetic appointments.
Clients who fail to show up for their appointment, or are more than 15min late for their appointment, will be charged the full cost of their appointment or $200 for any medical aesthetic appointments.
Consultations will be charged a $100 no show fee.
Clients may be prevented from booking future appointments online after repeated no-shows or late cancellation. Should this occur, you will be required to book future appointments by phone and place a 50% deposit (or $200 for medical aesthetic appointments).