Cancellation can be made up to 24hrs prior to your appointment with no penalty. Appointments cancelled with less than 24hrs notice may be charged 30% of the service price or $100 for any medical aesthetic appointments. Clients who fall to show up for their appointment, or are more than 15min late for their appointment, will be charged the full cost of their appointment or $200 for any medical aesthetic appointments. Clients may be prevented from booking future appointments online after repeated no-shows. Those who cancel due to COVID-19 concerns, or do not pass our screening test will not be charged.